Spa Etiquette

For your benefit, certain conditions are necessary for the smooth running & enjoyment of our spa. We trust you will enjoy your experience with us & understand the following guidelines.

Quality Service & Staff
Our spa technicians are all certified & licensed professionals.
We no longer accept credit card gratuities. Please bring cash or check with you.

Appointment
Please arrive on time for your appointment to ensure the quality & special time that you deserve. If you are receiving any spa service, please plan to arrive at least 15 minutes before your scheduled time so that you will have time to prepare for the treatment
& enjoy it to the fullest extent.

Spa & Skin Care Consultations
These are recommended before any first-time skin care, hair removal,
nail care & hair care service. Please call or schedule a consultation online before your service begins.

No Smoking & No Cell Phone
For everyone's enjoyment & health, we offer a non-smoking environment.
We also ask that for you to be totally relaxed & rejuvenated,
kindly turn off or silence your cell phone during your spa service.

Professional Retail Products
We offer a complete array of professional skin care & beauty products.
Please ask our spa professionals to personally customize a complete regimen for you so your skin & hair will look its best between spa visits.
All products are final sale & cannot be returned.

Quality Service Guarantee
Your complete satisfaction is guaranteed at Aniko's.
If for any reason we fall short of meeting your expectations in any way, please inform us.

Cancellation/Rescheduling/Forget/No Show Policy
Please respect our scheduling by keeping appointments whenever possible & providing a minimum of 2 of our business days' notice when cancelling or rescheduling.
This allows us the opportunity for someone else to schedule an appointment.
If less than 2 of our business days' notice is given you are subject to a cancellation fee
amounting to the cost of the scheduled services.
 This amount must be paid prior to your next scheduled appointment with us.

We understand that unanticipated events happen.
Medical & family emergencies or inclement weather are exceptions to that rule.
If the area is under winter weather advisory & you believe it unsafe to travel to your appointment, you may reschedule within the 24-hour window with no charge.

When you schedule your appointment with us you are agreeing with these policies. 

We appreciate your understanding & acceptance of this policy & look forward to offering you our highest level of service as a result.
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